http://sgworks.com/long-overdue-9-11-09/

From what I understood when I spoke to Mr. Glaros, was that this stock kit was currently being manufactured in China and they were waiting on the first shipment… That turns out not to be the case here if the stock kit I ordered is going through massive design modifications. Not to mention the fact that the Web and CAD designers apparently seem to be flaking off from what I gather here, things are not looking to well for Shernic Gun Works.

No matter what problems they’re dealing with, let me make it clear that Shernics problems are not my problems. My problem is getting what I paid for by the end of this month, as promised.

That would mean that in 7 days it will have been a month without any updates on forward progress, reasons for delay in new photos/details, or answers to any of the questions in these forums (yes, there was a very interesting video on 8/21, but nothing else).

In my mind if I am paying for a future product, I am paying with confidence that the future product will be delivered in a timely manner. Timely may mean sticking to the original stated date to some, but I prefer to take a more flexible stance. As long as my confidence is unshaken.

As long as I am informed of a delay and the cause, and am still reassured and confident in the follow-through, I will be patient. I don’t necessarily need to have this very cool product in my hands at the end of September, as I want to be understanding of the difficulties that have been encountered.

I did speak with someone on the phone last week and was informed of an issue with a CAD designer who was dragging his feet and holding the whole process up. That is unfortunate for all involved, and I hope it is resolved quickly.

If this is really causing the delay, then I am still going to be patient, because it would appear there are problems outside of “glaros” control. It would however be VERY reassuring to get some kind of update on the status of everyone’s paid orders.

I am ready to be understanding and sympathetic to “glaros” in whatever situation there is, but it will be very difficult to do so without any additional information to go on.

If another week goes by without any updates or comments of any kind, it will become increasingly difficult to remain patient and understanding. My confidence will have been quite shaken.

I have up to this point been very impressed with the attention given to (future) customer service, and to improvements made to the product. I hope that I will not have to have a change of heart.

I know they are having some trouble with their designer, and things are delayed, but it would be very reassuring to at least get some kind of update.

Even if it is just a “sorry for the delay”, but some kind of indication as to when a product will be available. It certainly does not appear that products will be delivering at the end of this month.

ATX; you got it!!!! Let the guys that are building it build it! I am sure they will come up with more stuff in the future such as gadgets and nick-nacks you can add on, but for now let them get the base model out and I will buy it, no questions asked!